Pricing that's simple, transparent and fair
Flat, best in class pricing in the market.
MonthlyYearly
Free
Everything you need to get your first conversations flowing. No strings attached.
$0
/month
- Free forever
- Live Chat Widget (Customizable)
- 30 Active Threads per month
- 3 Team Seats
- Core Help Center essentials
- Slack Integration (Stay notified)
- Basic Support from our team
- No Credit Card Required
Base
Unrestricted access for your entire team. No limits, no surprises.
$29
/month
- Everything in Free, plus:
- Unlimited Threads
- Unlimited Team Members
- Advanced Help Center: No content limits
- Custom Email Domain
- Priority Support from our team
PlusRecommended
Our most popular choice. Put your support on autopilot with custom-trained AI.
$59
/month
- Everything in Base, plus:
- 5,000 AI Messages per month
- 250 MB Knowledge Base (Upload PDFs, Docs, or URLs)
- Intelligent Auto-Pilot: AI trained on your specific data
- Priority Support from our expert team
Built for you. No enterprise costs or complexity
| Criteria | Helploom | Crisp | Intercom | Help Scout | Zendesk |
|---|---|---|---|---|---|
| Live Chat | Unlimited | 100 customer profiles | Unlimited | 100 contacts | Unlimited |
| Agents/users | Unlimited | 4 | 1 | Unlimited | 1 |
| Help Center | Unlimited | $95/m | Unlimited | Unlimited | $69/m |
| Starts at | $29/m | $45/m | $39/m per agent | $55/m | $69/m per agent |
| AI Agent | $59/m | $95/m | $0.99 per resolution | $75/m | $69/m per agent |
Frequently Asked Questions
If you have any other questions, reach out to us through chat at the bottom right corner of your screen.
What is a thread?
How do I add the chat widget to my website?
Can multiple team members use the same account?
What happens if I run out of message credits for the AI Agent?
Can I remove the 'Powered by Helploom' branding?
Is VAT included in plan prices?
How can I reach out?